WSQ , IBF, SkillsFuture, PEI Approved Training Provider

AI-Driven Digital Transformation with Microsoft 365 Copilots

Transform your workplace with AI-driven efficiency using Microsoft 365 Copilot. This course explores real-world use cases across various departments, helping professionals harness AI to streamline tasks, enhance decision-making, and boost team productivity. Learn how Copilot optimizes workflows in sales, marketing, IT, HR, finance, and operations, driving seamless collaboration and automation. Participants will gain hands-on experience in crafting effective prompts, summarizing information, and leveraging AI-powered content creation to maximize workplace efficiency.

Designed for business leaders, department heads, and IT strategists, this course also covers adoption strategies for Microsoft 365 Copilot. Understand how to onboard employees, drive user enablement, and implement AI-powered solutions effectively. Whether you’re looking to optimize business operations or enhance AI adoption within your organization, this course provides the skills and strategies to make AI work for you.

Certificate

All participants will receive a Certificate of Completion from Tertiary Courses after achieved at least 75% attendance.

Funding and Grant Applications

No funding is available for this course

For WSQ funding, please checkout the details at WSQ - Empower Your Workforce with Microsoft 365 Copilot

Course Code: C180

Fee

$600.00 (GST-exclusive)
$654.00 (GST-inclusive)

The course fee listed above is before subsidy/grant, if applicable. We will apply for the grant and send you the invoice with nett fee.

Course Date

Course Time

* Required Fields

    Duration

    2 months (Full Time)

      Assessment

      3 hours onine assessment after each module

        Class (No of teacher: student): 1:20

          Intake

          • 3 Nov 2025 to 29 Sep 2026
          • 4 May 2026 to 26 June 2026
          • 2 Jan 2026 to 2 Mar 2026
          • 2 Mar 2026 to 27Apr 2026

          Enrolment Requirement

          • Age: 21 years old and above
          • Language Proficiency: At least C6 for GCE "O" Level English
          • Academic: At least C6 for GCE "O" Level in any 3 subjects

          Graduation Requirement

          • Attendance: 75%
          • Assessment: Passed

          Post-Course Support

          • (TESTING) We provide free consultation related to the subject matter after the course.
          • Please email your queries to enquiry@tertiaryinfotech.com and we will forward your queries to the subject matter experts.

          Course Cancellation/Reschedule Policy

          • You can register your interest without upfront payment. There is no penalty for withdrawal of the course before the class commerce.
          • We reserve the right to cancel or re-schedule the course due to unforeseen circumstances. If the course is cancelled, we will refund 100% for any paid amount.
          • Note the venue of the training is subject to changes due to availability of the classroom

          Course Details

          LU1 MS-4004 Empower Your Workforce with Microsoft 365 Copilot Use Cases

          Topic 1: Introduction to Copilot for Microsoft 365

          Topic 2: Explore the possibilities with Copilot for Microsoft 365

          Topic 3: Optimize and extend Copilot for Microsoft 365

          Topic 4: Empower your workforce with Microsoft 365 Copilot: Executives Use Case

          Topic 5: Empower your workforce with Microsoft 365 Copilot: Sales use case

          Topic 6: Empower your workforce with Microsoft 365 Copilot: IT Use Case

          Topic 7: Empower your workforce with Microsoft 365 Copilot: Marketing Use Case

          Topic 8: Empower your workforce with Microsoft 365 Copilot: Finance Use Case

          Topic 9: Empower your workforce with Microsoft 365 Copilot: HR Use Case

          Topic 10: Empower your workforce with Microsoft 365 Copilot: Operations use case

          Topic 11: Empower your workforce with Microsoft 365 Copilot: Challenge Use Case

          LU2 MS-4005 Craft Effective Prompts for Microsoft 365 Copilot

          Topic 12: Summarize and simplify information with Microsoft 365 Copilot

          Topic 13: Create and draft with Microsoft 365 Copilot

          Topic 14: Edit and transform content with Microsoft 365 Copilot

          Topic 15: Ask questions and analyze content with Microsoft 365 Copilot

          LU3 MS-4007 Microsoft 365 Copilot User Enablement

          Topic 16: Explore user enablement strategies for adopting Microsoft 365 Copilot

          Topic 17: Envision a successful adoption of Microsoft 365 Copilot

          Topic 18: Onboard and empower your employees to use Microsoft 365 Copilot efficiently

          Topic 19: Drive value and maximize the impact of Microsoft 365 Copilot within your organization

          Topic 20: Extend and optimize Microsoft 365 Copilot in your organization

          Course Info

          Promotion Code

          Your will get 10% discount voucher for 2nd course onwards if you write us a Google review.

          Minimum Entry Requirement

          Knowledge and Skills

          • Able to operate using computer functions
          • Minimum 3 GCE ‘O’ Levels Passes including English or WPL Level 5 (Average of Reading, Listening, Speaking & Writing Scores)

          Attitude

          • Positive Learning Attitude
          • Enthusiastic Learner

          Experience

          • Minimum of 1 year of working experience.

          This is an intermediate level course. The following prerequisite is assumed

          Target Age Group: 18-65 years old

          Minimum Software/Hardware Requirement

          Software:

          Hardware: Window or Mac Laptops

          Job Roles

          • AI-Powered Business Strategist
          • Microsoft 365 Copilot Specialist
          • Digital Transformation Consultant
          • AI Workflow Optimization Manager
          • Business Process Automation Analyst
          • Enterprise AI Solutions Consultant
          • IT Business Analyst
          • AI Content Generation Specialist
          • AI-Driven Sales Consultant
          • AI-Enabled Marketing Strategist
          • Financial Data Automation Specialist
          • HR Digital Transformation Manager
          • AI-Driven Customer Experience Manager
          • Cloud Solutions Architect
          • Data-Driven Decision Strategist
          • AI Change Management Consultant
          • Microsoft 365 Adoption Specialist
          • Workplace AI Productivity Manager
          • AI-Powered Collaboration Expert
          • Corporate Training and AI Enablement Lead

          Trainers

          Dr Alvin Ang: Dr Alvin Ang is a ACTA certified trainer. Alvin Ang did his Ph.D., Masters and Bachelors from NTU, Singapore. Previously he was a Principal Consultant (Data Science) as well as an Assistant Professor. He was also 8 years SUSS adjunct lecturer. His focus and interest is in the area of real world data science. Though an operational researcher by study, his passion for practical applications outweigh his academic background. He owns a startup externally

          Terence Ee: Terence Ee is a ACTA certified trainr that has delivered IT training in Singapore and Myanmar. He has also facilitated faith formation courses for Christians in Singapore and Myanmar. As a trainer, his mission is to co-create insightful and actionable learning experiences with his learners.His current areas of focus include project management, information security management, quality management and office productivity applications.

          Terence has more than 25 years of corporate IT experience. He has held senior management roles in the public and private sectors. He holds a Master of Science in Technology Management, a Bachelor of Science in Computer and Information Sciences, a Diploma in Family Education, and the Advanced Certificate in Training and Assessment (ACTA). Part of his spare time goes towards tutoring his children in their studies (while learning a thing or two along the way). He is also imparting to them the essential skills for thriving in a digital world.

          Ken Yuen: Ken Yuen is a ACTA certified trainer. He has more than 10 years of experience working as an instructor, Application Development Engineer, Technical Consultant and Project Manager. He is an MOE-Registered Instructor teaching STEM programs for past 3 years such as Arduino, Micro:bits and robotics to schools and libraries based on the smart nation initiative roadmap.

          He completed his Diploma in Electronic Engineering at Singapore Polytechnic and graduated with Bachelor of Electrical and Electronics Engineering from Nanyang Technological University and certified PMP (Project Management Professional).

          Shahul H. Maricar: Shahul H. Maricar is a ACTA certified trainer. Shahul H. Maricar has been a content developer and  webmaster, building educational websites and applications with HTML, CSS and JavaScript. He then served as an IT analyst, writing programs for automating custom workflows as well as data extraction and analysis in the healthcare field.  

          He is currently a freelance educator and is actively involved with development projects in game programming,  computer-aided design and computer graphics.

          Noel Lou: Noel Lou is a ACTA certified trainer. Experienced Mentor with a demonstrated history of working in the education management industry. Skilled in IOS, Unity3D, Python, Microsoft Excel, Customer Service, and Microsoft Word. Strong professional with a Bachelor’s Degree focused in Marine offshore engineering from Newcastle University.

          Bernard Peh: Bernard Peh is a Business Development Director and ACTA certified trainer with over 20 years of experience in the financial services industry. He has held key leadership roles and integrated technology, digital marketing, and data science to drive growth in sales, recruitment, and financial planning. As a mentor, Bernard has developed many successful financial professionals who have achieved top industry accolades like TOT, COT, and MDRT.

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