WSQ , IBF, SkillsFuture, PEI Approved Training Provider

Critical Thinking and Problem Solving with Generative AI (GenAI)

This course equips professionals with advanced critical thinking and problem-solving skills by integrating Generative AI (GenAI) techniques. Participants will learn the essentials of critical thinking, including structured analysis, decision-making methods, and innovative AI-driven approaches to root cause analysis. The curriculum covers various AI techniques that enhance critical thinking steps, leading to practical and impactful decision-making skills.

With a focus on AI-assisted problem-solving and creative thinking methods, the program empowers professionals to address complex challenges with strategic AI insights. From identifying core issues to developing creative solutions, participants gain hands-on experience using Generative AI tools to amplify their problem-solving abilities, driving transformative outcomes in their professional roles.

Certificate

All participants will receive a Certificate of Completion from Tertiary Courses  after achieved at least 75% attendance.

Funding and Grant Applications

No funding is available for this course

For WSQ funding, please checkout the details at WSQ - Innovative Problem Solving with Generative AI (GenAI)

Course Code: C1234

Fee

$600.00 (GST-exclusive)
$654.00 (GST-inclusive)

The course fee listed above is before subsidy/grant, if applicable. We will apply for the grant and send you the invoice with nett fee.

Course Date

Course Time

* Required Fields

    Duration

    2 months (Full Time)

      Assessment

      3 hours onine assessment after each module

        Class (No of teacher: student): 1:20

          Intake

          • 3 Nov 2025 to 29 Sep 2026
          • 4 May 2026 to 26 June 2026
          • 2 Jan 2026 to 2 Mar 2026
          • 2 Mar 2026 to 27Apr 2026

          Enrolment Requirement

          • Age: 21 years old and above
          • Language Proficiency: At least C6 for GCE "O" Level English
          • Academic: At least C6 for GCE "O" Level in any 3 subjects

          Graduation Requirement

          • Attendance: 75%
          • Assessment: Passed

          Post-Course Support

          • (TESTING) We provide free consultation related to the subject matter after the course.
          • Please email your queries to enquiry@tertiaryinfotech.com and we will forward your queries to the subject matter experts.

          Course Cancellation/Reschedule Policy

          • You can register your interest without upfront payment. There is no penalty for withdrawal of the course before the class commerce.
          • We reserve the right to cancel or re-schedule the course due to unforeseen circumstances. If the course is cancelled, we will refund 100% for any paid amount.
          • Note the venue of the training is subject to changes due to availability of the classroom

          Course Details

          Topic 1: Critical Thinking

          • Overview of Critical Thinking
          • Steps of Critical Thinking
          • Critical Thinking Techniques
          • Decision Making

          Topic 2: Problem Solving

          • Identify Root Cause
          • Problem Solving Techniques
          • Ideas to Improve Creative Thinking

          Course Info

          Promotion Code

          Promo or discount cannot be applied to WSQ courses

          Prerequisite

          The learner must meet the minimum requirement below :

          • At least O levels and above education
          • Read, write, speak and understand English

            Mode of Training

            Instructor Classroom Training

            WSQ Funding Validity Period

            1 Nov 2020 - 1 Nov 2022

            WSQ Course Fee Funding

            Self-Sponsored

            • Click here for more info on the funding for self-sponsored.
            • Eligible Singapore Citizens can use their SkillsFuture Credit and PSEA funds to offset course fee payable after funding.

            Employer-Sponsored

            • Click here for more info on the funding for employer-sponsored.
            • Absentee Payroll claimable by SMEs: Up to 80%of hourly basic salary capped at $7.50/hr
            • Absentee Payroll claimable by Non-SMEs: Up to 80% of hourly basic salary capped at $4.50/hr

            WSQ Assessment

            • Participants will be assessed through individual assessment
            • Passing Criteria – Participants are to answer all questions accurately in the individual written assessment.
            • Participants may need to attend additional coaching sessions and re-assessments if they do not pass the required competency standards. 

            Job Roles

            • Operations Manager
            • Project Manager
            • Human Resources Specialist
            • Team Leader
            • Business Analyst
            • Quality Assurance Manager
            • Organizational Development Specialist
            • Change Management Consultant
            • Process Improvement Specialist
            • Department Head/Supervisor
            • Customer Service Manager
            • Training and Development Manager
            • Risk Management Specialist
            • Strategy Consultant
            • Workplace Mediator.

            Trainers

            Tan Teck Hwa: Tan Teck Hwa is a ACTA certified trainer. Teck Hwa gradute with a Master of Edution in NIE,NTU, a Bachelor of Engineering in Polytechnic University,Japan, having Diploma in Japanese Language in International Student Instititude, Japan and a Advanced Certificate in Learning & Performance. He have taken leadership role such as education operations, L&D and organisational change. He is experience in traning management and administration. He did curriculum development and implementation. Conducting leadership and management development training. He also used to work in COO, Unihearts International Education Group in China, Vice principal at SMRT Institue, Corporate Services Director in ETT Academy, Vice Principal doing strategic planning for Hwa Chong International School, Principal part-time lecturer in ITE Institutes.

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