Course Information

  • Sessions 1 day
  • Duration 7.5 hrs
  • Level Beginner
  • Assessment NA

Venue

12 Woodlands Square #07-85/86/87 Woods Square Tower 1, Singapore 737715. 5 mins walk from Woodlands (NS9) MRT station.

The venue is disabled-friendly.

Download Course Brochure

Certification

  • Certificate of Completion from Tertiary Infotech - Upon meeting at least 75% attendance and passing the assessment(s), participants will receive a Certificate of Completion from Tertiary Infotech.

Additional Information

Duration

2 months (Full Time)

Assessment

3 hours online assessment after each module

Class (No of teacher : student): 1:20

Intake

  • 3 Nov 2025 to 29 Sep 2026
  • 4 May 2026 to 26 June 2026
  • 2 Jan 2026 to 2 Mar 2026
  • 2 Mar 2026 to 27 Apr 2026

Enrolment Requirement

  • Age: 21 years old and above
  • Language Proficiency: At least C6 for GCE "O" Level English
  • Academic: At least C6 for GCE "O" Level in any 3 subjects

Graduation Requirement

  • Attendance: 75%
  • Assessment: Passed

Safeguarding Against Online and Phone Scams

Course Code: C825

What's This Course About

In an era where digital threats are increasingly prevalent, the "Safeguarding Against Online and Phone Scams" course serves as an essential guide to understanding and combating these risks. This course dives deep into the mechanics of various online and phone scams, offering comprehensive insights into the latest scamming techniques and tactics used by fraudsters. Participants will learn how to identify phishing emails, fraudulent phone calls, and other deceptive practices that threaten personal security and privacy. The curriculum is designed to be interactive and engaging, incorporating real-life examples and case studies to illustrate the sophisticated methods used by scammers. This approach ensures that participants can easily apply the knowledge to their daily digital interactions.

The second part of the course focuses on practical prevention strategies and response measures. Attendees will be equipped with critical skills such as secure online behavior, effective use of privacy settings, and steps to take when confronted with a potential scam. The course also covers the psychological aspects of scams, helping participants understand why and how individuals fall victim to these schemes, thereby enhancing their ability to prevent such occurrences. By the end of this course, participants will not only be able to protect themselves from online and phone scams but also contribute to safeguarding others in their community or organization. Whether for personal security or professional development, this course is a valuable investment in today’s digitally-driven world.

WSQ Funding

Full Fee $350.00 Before GST
GST $31.50 9% of fee
Baseline Nett $206.50 SG/PR age 21+ · 50% funded
MCES / SME Nett $136.50 SG age 40+ · 70% funded
Funding and Grant Applications

No funding is available for this course

For WSQ funding, please checkout the details at Navigating Digital Threats: Proactive Measures Against Cyber Frauds and Scams

Course Fee

$350.00 (GST-exclusive)
$381.50 (GST-inclusive)

Course Date

* Required Fields

Additional Note

Please bring your own laptop for hands-on training. If you don't have laptop, we can provide spare laptop for training use.

Post-Course Support

  • We provide free consultation related to the subject matter after the course.
  • Please email your queries to enquiry@tertiaryinfotech.com and we will forward your queries to the subject matter experts.

Cancellation & Reschedule Policy

  • You can register your interest without upfront payment. There is no penalty for withdrawal of the course before the class commences.
  • We reserve the right to cancel or re-schedule the course due to unforeseen circumstances. If the course is cancelled, we will refund 100% for any paid amount.
  • Note the venue of the training is subject to changes due to availability of the classroom.

Course Details

Course Details

What You'll Learn

Topic 1: Identifying Online and Phone Scams

Analysis of a recent phishing scam campaign

Identifying scams and frauds

Real-world case studies

Topic 2: Assessing and Protecting Online and Phone Scams

Educating on scam and fraud recognition

Safeguarding against online and phone scams

Real-world case studies

Topic 3: Responding to Cyber Security Threats

Best practices to engage with authorities and relevant teams

Escalation and communication protocols

Course Info

Promotion Code

Your will get 10% discount voucher for 2nd course onwards if you write us a Google review.

Minimum Entry Requirement

Knowledge and Skills

  • Able to operate using computer functions
  • Minimum 3 GCE ‘O’ Levels Passes including English or WPL Level 5 (Average of Reading, Listening, Speaking & Writing Scores)

Attitude

  • Positive Learning Attitude
  • Enthusiastic Learner

Experience

  • Minimum of 1 year of working experience.

Target Age Group: 18-65 years old

Minimum Software/Hardware Requirement

Software:

TBD

Hardware: Window or Mac Laptops

Job Roles

Job Roles

  • Cybersecurity Analyst
  • Fraud Prevention Specialist
  • Risk Management Officer
  • IT Security Manager
  • Cybersecurity Consultant
  • Data Protection Officer
  • Consumer Rights Advocate
  • Cybersecurity Awareness Trainer
  • Network Security Administrator
  • Law Enforcement Officer (Cybercrime Unit)
  • Corporate Compliance Officer
  • Customer Service Representative (Security Focus)
  • Financial Fraud Investigator
  • Internet Safety Educator
  • Cyber Incident Responder
  • Information Security Analyst
  • Legal Advisor (Cyber Law)
  • Security Policy Maker
  • Cyber Threat Intelligence Analyst
  • Personal Privacy Consultant

Trainers

Trainers

Terence Ee: Terence Ee is a ACTA certified trainr that has delivered IT training in Singapore and Myanmar. He has also facilitated faith formation courses for Christians in Singapore and Myanmar. As a trainer, his mission is to co-create insightful and actionable learning experiences with his learners.His current areas of focus include project management, information security management, quality management and office productivity applications. Terence has more than 25 years of corporate IT experience. He has held senior management roles in the public and private sectors. He holds a Master of Science in Technology Management, a Bachelor of Science in Computer and Information Sciences, a Diploma in Family Education, and the Advanced Certificate in Training and Assessment (ACTA). Part of his spare time goes towards tutoring his children in their studies (while learning a thing or two along the way). He is also imparting to them the essential skills for thriving in a digital world. Truman Ng: Truman Ng is a ACTA certified trainer that graduated with Bachelor Degree in Electrical Engineering from NUS in year 2002. He designed Artificial Intelligence (AI) controller for DC-DC Power Convertor by using Fuzzy Logic and Neural Network (NN) as his university Final Year Project. Truman has over 15 years project experiences across Database & Web Design, PLC machinery, Data Center Design , Structure Cabling System(SCS) and Enterprise Network Design and Implementation. He used to be a network architect for Hewlett Packard, working with a group of virtual team from the US in handling network design and projects in the States. Truman is the founder of Nexplore (S) Pte Ltd. He provides solutions of Cloud SaaS, IaaS & PaaS and Software Defined Network (SDN), VoIP and Internet Security. He was engaged by Huawei Global Training Center to provide 60+ consultations and trainings for Internet Service Providers(ISP) from Malaysia, Singapore, Brunei, Philipines, Australia, Poland, Iran, South Africa, Swaziland, Cote Dlvoire, Syria, Uzbekistan, New Zealand and countries over the world.As achievement, Truman has successfully completed 100+ IT network projects for Bank, Hotel and Factory within 5 years.Truman is certified in PMP, Cisco CCNP, CCIP, CCDP, HP Ase and Huawei HCNP, HCIE R&S, HCNA Cloud, HCNA Security, etc.

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