SC-400 Microsoft Certified Information Protection and Compliance Administrator Associate Training

Topic 1 Introduction to information protection and data lifecycle management in Microsoft Purview

Introduction to information protection and data lifecycle management

Know your data

Protect your data

Prevent data loss

Govern your data

Topic 2 Classify data for protection and governance

Data classification overview

Classify data using sensitive information types

Classify data using trainable classifiers

Review sensitive information and label usage

Explore labeled and sensitive content

Understand activities related to your data

Topic 3 Create and manage sensitive information types

Compare built-in versus custom sensitive information types

Create and manage custom sensitive information types

Describe custom sensitive information types with exact data match

Implement document fingerprinting

Describe named entities

Create keyword dictionary

Topic 4 Understand Microsoft 365 encryption

Introduction to Microsoft 365 encryption

Learn how Microsoft 365 data is encrypted at rest

Understand service encryption in Microsoft Purview

Explore customer key management using Customer Key

Learn how data is encrypted in-transit

Topic 5 Deploy Microsoft Purview Message Encryption

Implement Microsoft Purview Message Encryption

Implement Microsoft Purview Advanced Message Encryption

Use Microsoft Purview Message Encryption templates in mail flow rules

Topic 6 Create and configure sensitivity labels with Microsoft Purview

Sensitivity label overview

Create and configure sensitivity labels and label policies

Configure encryption with sensitivity labels

Implement auto-labeling policies

Use the data classification dashboard to monitor sensitivity labels

Topic 7 Apply sensitivity labels for data protection

Foundations of sensitivity label integration in Microsoft 365

Apply sensitivity labels to Microsoft Teams, Microsoft 365 groups, and SharePoint sites

Protect meetings with sensitivity labels

Apply protections and restrictions to email and files

Manage sensitivity labels in Office apps

Topic 8 Prevent data loss in Microsoft Purview

Data loss prevention overview

Identify content to protect

Identify sensitive data with optical character recognition (preview)

Define policy settings for your DLP policy

Test and create your DLP policy

Prepare Endpoint DLP

Manage DLP alerts in the Microsoft Purview compliance portal

View data loss prevention reports

Implement the Microsoft Purview Extension

Topic 9 Configure DLP policies for Microsoft Defender for Cloud Apps and Power Platform

Configure data loss prevention policies for Power Platform

Integrate data loss prevention in Microsoft Defender for Cloud Apps

Configure policies in Microsoft Defender for Cloud Apps

Manage data loss prevention violations in Microsoft Defender for Cloud Apps

Topic 10 Manage data loss prevention policies and reports in Microsoft 365

Configure data loss prevention for policy precedence

Implement data loss prevention policies in test mode

Explain data loss prevention reporting capabilities

Manage permissions for data loss prevention reports

Manage and respond to data loss prevention policy violations

Topic 11 Manage the data lifecycle in Microsoft Purview

Data Lifecycle Management overview

Configure retention policies

Configure retention labels

Configure manual retention label policies

Configure auto-apply retention label policies

Import data for Data Lifecycle Management

Manage, monitor, and remediate Data Lifecycle Management

Topic 12 Manage data retention in Microsoft 365 workloads

Explain retention in Exchange Online

Explain retention in SharePoint Online and OneDrive

Explain retention in Microsoft Teams

Explain retention in Microsoft Yammer

Recover content in Microsoft 365 workloads

Activate archive mailboxes in Microsoft Exchange

Apply mailbox holds in Microsoft Exchange

Recover content in Microsoft Exchange

Topic 13 Manage records in Microsoft Purview

Records management overview

Import a file plan

Configure retention labels

Configure event driven retention

Manage, monitor, and remediate records

Topic 14 Explore compliance in Microsoft 365

Plan for security and compliance in Microsoft 365

Plan your beginning compliance tasks in Microsoft Purview

Manage your compliance requirements with Compliance Manager

Examine the Compliance Manager dashboard

Analyze the Microsoft Compliance score

Topic 15 Search for content in the Microsoft Purview compliance portal

Explore Microsoft Purview eDiscovery solutions

Create a content search

View the search results and statistics

Export the search results and search report

Configure search permissions filtering

Search for and delete email messages

Topic 16 Manage Microsoft Purview eDiscovery (Standard)

Explore Microsoft Purview eDiscovery solutions

Implement Microsoft Purview eDiscovery (Standard)

Create eDiscovery holds

Search for content in a case

Export content from a case

Close, reopen, and delete a case

Topic 17 Manage Microsoft Purview eDiscovery (Premium)

Explore Microsoft Purview eDiscovery (Premium)

Implement Microsoft Purview eDiscovery (Premium)

Create and manage an eDiscovery (Premium) case

Manage custodians and non-custodial data sources

Analyze case content

Topic 18 Manage Microsoft Purview Audit (Standard)

Explore Microsoft Purview Audit solutions

Implement Microsoft Purview Audit (Standard)

Search the audit log

Export, configure, and view audit log records

Use audit log searching to investigate common support issues

Topic 19 Prepare Microsoft Purview Communication Compliance

Introduction to communication compliance

Plan for communication compliance

Identify and resolve communication compliance workflow

Introduction to communication compliance policies

Investigate and remediate communication compliance alerts

Topic 20 Manage insider risk in Microsoft Purview

Insider risk management overview

Introduction to managing insider risk policies

Create and manage insider risk policies

Investigate insider risk alerts

Take action on insider risk alerts through cases

Manage insider risk management forensic evidence

Create insider risk management notice templates

Topic 21 Implement Microsoft Purview Information Barriers

Explore Microsoft Purview Information Barriers

Configure information barriers in Microsoft Purview

Examine information barriers in Microsoft Teams

Examine information barriers in OneDrive

Examine information barriers in SharePoint

Topic 22 Manage regulatory and privacy requirements with Microsoft Priva

Create and manage risk management policies

Investigate and remediate risk management alerts

Create rights requests

Manage data estimate and retrieval for rights requests

Review data from rights requests

Get reports from rights requests

Topic 23 Implement privileged access management

Introduction to privileged access management

Implementing privileged access management

Topic 24 Manage Customer Lockbox

Introduction to Customer Lockbox

Manage Customer Lockbox requests

Promotion Code

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Minimum Entry Requirement

Knowledge and Skills

• Able to operate using computer functions
• Minimum 3 GCE ‘O’ Levels Passes including English or WPL Level 5 (Average of Reading, Listening, Speaking & Writing Scores)

Attitude

• Positive Learning Attitude
• Enthusiastic Learner

Experience

• Minimum of 1 year of working experience.

Target Age Group: 18-65 years old

Minimum Software/Hardware Requirement

Software:

TBD

Hardware: Window or Mac Laptops

• Compliance Manager
• Information Protection Specialist
• Data Governance Officer
• Security Compliance Analyst
• Microsoft 365 Compliance Administrator
• Risk Management Officer
• Data Privacy Officer
• Cybersecurity Consultant
• Information Security Auditor
• Regulatory Compliance Advisor
• Corporate Compliance Officer
• IT Security Manager
• Data Protection Manager
• Compliance Policy Manager
• Information Assurance Analyst
• Cloud Security Compliance Specialist
• Information Systems Security Officer
• Governance, Risk, and Compliance (GRC) Consultant
• Privacy and Compliance Legal Advisor
• Enterprise Risk Management Specialist

Sanjiv Venkatram: Sanjiv i is an ACTA certified experienced leader with a proven track record in business / finance consulting and in developing i) business intelligence (BI) solutions ii) data analytics/analysis solutions and iii) IOT lead BI solutions. Sanjiv's goal through Prudentia Consulting, is to promote the simple joy and excitement of actively using the Microsoft Platform. He believes that the agility afforded by the Microsoft platform helps businesses get time back for deeper business thinking and to spend more time with their end customers

Sanjiv has rich experiences in diverse/complex high-tech businesses, turn around environments and strategic transformations. His functional expertise is in sales analytics, financial planning and analysis, engineering and program management. He has worked across discrete manufacturing, professional services and higher education verticals. He also has a working knowledge of equities portfolio management within the financial services domain.Sanjiv is the CEO of Prudentia Consulting, an organization committed to promoting the active usage of the Microsoft Platform. Prior to this, he has worked at Microsoft (US & APAC: 9.2 years), Cognizant Tech Solutions (3.3 years), Yazaki North America (8 years) and until recently at Oracle. Here are a few of his BI/analytics projects driven at scale: Built APAC wide BI dashboard using the Power BI umbrella tool set (Power BI online, Power BI desktop and Power Pivot) and a KPI lake (SQL DB), Helped develop key KPIs – identified key KPIs and helped land this in the DB, Developed a budget audit tool that captured budget inputs from a host of countries across the globe, Developed a business unit P&L reporting tool (functional architecture) in Business Objects for the world-wide financial planning and analysis team.

Alec Tan: Alec Tan is a ACTA certified trainer, He has a number of Comptia certifications. Since 2002, starting off from IT technical background to pre-sales, sales account manager, system integration, operate IT retail / repair shop business in Sim Lim Square 2008 ~ 2012, and back to IT industry employment, freelance IT Trainer till present.

Kishan Raaj: Kishan Raaj is a seasoned Data Science and SAP Program Manager with over 15 years of experience, currently leading all end-to-end training and projects for Data Science across Asia at LITHAN, Singapore. With expertise in machine learning, data analytics, and cloud technologies, he is well-versed in techniques such as regression, decision trees, clustering, and text mining. He has hands-on experience with tools like Python, R, Tableau, PowerBI, and Microsoft Azure Machine Learning Studio.
As an ACTA certified trainer, Kishan has designed and delivered comprehensive courses for SAP and Data Science programs, managing teams and training in multiple countries, including Singapore, Malaysia, China, India, and Vietnam. His background in SAP, particularly in S4/HANA and ABAP, combined with his expertise in machine learning libraries such as TensorFlow and Keras, positions him as a highly capable leader in technical education and project management across various industries.

Quah Chee Yong: Quah Chee Yong is a ACTA certified trainer. Quah Chee Yong Chee Yong is an experienced professional who has held various Technical, Operations and Commercial positions across several industriesA firm believer that AI can create a better world, he has equipped himself with the Knowledge and Skills in the fields of Data Science, Machine Learning, Deep Learning and Cloud Deployment

He has a deep passion for training & facilitating and is currently a Singapore WSQ certified Adult Educator. He particularly enjoys the interactive engagements with his fellow trainers and learners

Peter Cheong :  Peter is a ACLP certied trainer. Specialise In IT related knowlege and conduct IT Training which Include Microsoft Window Server Technology (Wintel) and Linux - Centos/Red Hat. Comptia ,ITIL , Motorola Solution Trunking System and Cisco Networking. I was worked in Motorola Solutions Conduct Motorola Astro 25 Trunking System For Police Force Malaysia (RMPnet),Taiwan Navy, Indonesia METRO POLDA (Police Force). After that Peter Join As IT Group Manager For W-Group which include 17 subsidiaries Companies in Real Estate Developer,Plantation, Building Management Services ,Contruction and also Fiber Opti Service Provider in Sabah,Malaysia.

Alan Tan: Alan Tan is a ACTA certified trainer. Alan Tan hold Masters in Data Science in Singapore University of Technology and Design. He is Microsoft Power Platform PL-900 certified and Microsoft Azure Data Fundamentals  Certified DP-900. He have this skills in Microsoft Power Platform development skills such as Powerapps, Power Automate,Power Portal, Power Virtual Agent, Power BI, Sharepoint, Dataverse, etc. For Programming language such as Python and Robotics Process Automation (RPA) development. He is working as a Senior Data Engineer in an MNC.

Bernard Peh: Bernard Peh is a Business Development Director and ACTA certified trainer with over 20 years of experience in the financial services industry. He has held key leadership roles and integrated technology, digital marketing, and data science to drive growth in sales, recruitment, and financial planning. As a mentor, Bernard has developed many successful financial professionals who have achieved top industry accolades like TOT, COT, and MDRT.

With deep expertise in data science, Bernard has advised firms and designed training programs for institutions like NTUC Learning Hub. He continues to apply data science to collective funds, achieving exceptional results such as a 400% increase in assets under management, while empowering financial professionals with technology-driven solutions.

Ken Hiong: Ken Hiong is a ACTA certified trainer. Ken has over 20 years of work experience in the healthcare and pharmaceutical industry, having assumed various functional and managerial roles in sales, marketing, business development, finance, business analysis and planning. With an interest and experience in scripting, Ken has worked on projects using HTML, CSS, PHP, MySQL, WordPress, MS Office, VBA, Power BI, etc. Notably, Ken is a proven expert Excel user at work who has made efficient many work processes, improved data analysis and enhanced the quality of business planning and reporting for organizations.

Ken graduated with a Pharmacy degree, holds a Master of Business Administration from the National University of Singapore and a Master of Applied Finance from the University of Adelaide. An ardent advocate of lifelong learning, Ken is ACTA trained and seeks to continually upgrade his IT skills through various channels of learning and Microsoft certifications. With MS Office Master qualification, Ken looks forward to assisting individuals and corporations improve their computer skills, productivity and business outcomes.

Audrey Lin : Audrey Lin is a ACTA certified trainer. She is a Business Development Director at Gill Technologies, an IT Consulting and Managed Services Provider focused at servicing SMEs. I'm responsible for the operations, sales, marketing, accounting, and finance functions of the organization. She have 13 years of experience in helping businesses and schools maximize their Return on Investment on IT through the use of the right technology, improving their business processes and increasing user adoption. My expertise is around Microsoft 365, MS Teams and Power BI. To help organizations improve employee productivity with tools from the MS 365 stack, she have delivered several classroom & online-styled end user training sessions to organizations from various industries - real estate, F&B, oil & gas, healthcare, schools, logistics. I have also created multiple customized & on-demand videos that end users can refer to for a quick review. Being certified as a Microsoft Data Analyst Associate, She is proficient at helping businesses gather business insights from their wide array of data. She have been involved in BI Projects with healthcare firms, logistics companies, FIs, etc., starting from the design phase, right through to the daily management of the BI system. Her area of knowledge in managing security and compliance in MS 365 is significant and ever-growing. She have good understanding of the Zero Trust Principle and uses that to improve the IT security posture of her clients. With the support of her engineering team at Gill Technologies, we use cloud-based management tools from MS 365, namely Intune, Endpoint Manager, Defender, etc. to manage our clients' endpoints.